Frequently Asked Questions

Frequently Asked Question-F.A.Q
Thank you for choosing us, we are here to help you …

 

Download error:

If you encounter any problems, please contact us immediately at:

support@scarletanation.com

Download the purchased product.

Contact Us (Envato)

Envato Customer Success aims to respond to all queries within 24 hours. Please note that we do not offer help via phone or live chat.

© All rights reserved.

License agreement:

Do not forget to read our license agreement. This agreement applies to all Scarletanation products. License Agreement

Hot keys:

As in any computer program, Adobe After Effect has a large set of hot keys. They in turn help not only to simplify, but also to speed up, and also to increase the level of the author’s final work. You can learn and download them here and here…  

  • If you have something that is either not displayed or still displayed, but not correctly, then immediately reinstall your browser to a newer version. Also, if you see any error, please report it to us on our Email:
support@scarletanation.com

 

What is this?

Scarletanation is a membership website focused on providing the highest quality content for video producers, marketers, motion graphics and VFX artists, and dog catchers. Who knew dog catchers like to make video.


What software do I need to use your amazing content?

Our After Effects templates require Adobe After Effects software, Premiere pro CC is required for Premiere Pro Templates and Premiere Pro CC 2017.1 is required for Motion Graphics Templates. Our Stock motion graphics, music, and video files are compatible with all popular editing software. Just make sure you have Quicktime installed on your computer.


What are After Effects, Premiere Pro and Motion Graphics Templates?

Our templates are pre-made, customizable animation templates that require Adobe After Effects or Premiere Pro CC software. The amount of customization varies from template to template, but typically includes customizable text, images and many other settings.


I’ve never used After Effects. How easy are your templates to use?

Even if you’ve never used After Effects, we’re certain you’ll have success with our easy to use templates. All of our After Effects templates are structured in the same way, and come with video tutorials. Once you customize one template, you can customize them all.


Using our After Effects templates:

All of our After Effects templates require the use of Adobe After Effects software. Each template is neatly organized and comes with a detailed, easy to follow video tutorial. Simply drag and drop your files, change the text, and render. It really is that easy.

Oh, and all of our After Effects templates are organized in the same way. Once you customize one, you can customize them all.


Buying Adobe After Effects:

Adobe After Effects can be purchased and downloaded from Adobe.com. Plans start at only $19.99. If you’re unsure about buying the software, you can download a fully functional trial version. Oh, did we mention the trial will work perfectly with our templates? 😉


Using our After Effects templates:

All of our Premiere Pro templates require Adobe Premiere Pro CC software. Each template is neatly organized and we provide detailed, easy to follow video tutorials to help you get started. Simply drag and drop your files, change the text, and export. It really is that easy.
Oh, and all of our Premiere Pro templates are organized in the same way. Once you customize one, you can customize them all.


Using our stock video files:

All stock video files come in Quicktime format. You will need to install Quicktime on your computer before you are able to use the files. That means you, PC users. Mac users, you have nothing to worry about. You can download Quicktime for free from www.apple.com/quicktime/download


Using our stock music files:

All stock music files come in .wav and/or .mp3 format. These are the standard file types for stock music, and they are compatible with most all editing software applications.

 

©2018 Scarletanation. by Eddy Fox | All rights reserved. the SAN logo, Scarletanation logo, Rose logo, ArtWork logo, Defense of the Ancients are trademarks and/or registered trademarks of Scarletanation Studio. All other trademarks are property of their respective owners. All Products, Free products are distributed free of charge and can be used in commercial projects.

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